Frequently Asked Questions
Where are you based?
We are based in Melbourne but we take on couples from all over Australia and New Zealand. Contact us if you're ever in doubt we might be able to figure something out!
Do you travel? Do you charge extra for this?
We love travelling! In fact, we started our photography journey with travel a few years ago. The first 50 kilometres round trip from Melbourne CBD is included when you book us. Please message us for a travel quote that's more specific to you if your venue is a bit further away.
How many weddings do you take up per year?
We are only taking on 15-20 weddings/year. We are committed to give you the best experience for your big day and don't want to risk spreading our efforts too thin!
Are you new to the wedding photography scene?
We are new to the photography scene, but have a background in corporate and headshot photography. Regardless, we promise to shoot your wedding day as if it were our own. We firmly believe that what we bring to the table will be the highest value for money you'll ever invest.
How do we book you? Is there a deposit?
Easy! Either email us or fill out the contact page on our website and we will get in touch with you.. We need an initial deposit of 50% and a signed client agreement to lock your date in. The final payment will be sent to you 4 weeks prior to the event and must be paid at least 7 days prior to the event. Get in touch!
Do you provide videography services as well?
We are only offering photography services for now. We'd be happy to recommend videographers to you though!
How many photographers do we get?
We are a 2 person team! We love shooting this way because we get photos from multiple angles! This allows us to capture both the 'must have' images and the more creative shots.
What does the process of working with you look like?
Check out ‘link about or blog post’
What is your approach/philosophy to photography?
We capture authentic imagery with gentle guidance. We focus on telling your story so that when you look at your photographs you are brought back to the way you felt during that moment.
We feel awkward when when posing for photos, can you help with that?
Yes!! Almost all of our couples aren't trained professionals and would inevitably feel awkward if there's a camera pointing at them (we would feel the same way)! We like to take the pressure off by giving guidance on posing and making sure the environment is fun and relaxed. Ultimately, we want you to focus on each other so that we can document your feelings for each other.
Where would the initial consultation take place?
If we meet in person, it'll likely be in a coffee shop in Melbourne CBD (we love our caffeine!). The alternative is to meet up virtually through Zoom/FaceTime.
What equipment do you use?
Check out Our Wedding Photography Equipment.
How do we know how many hours of coverage we need for our day?
It really depends on how long your wedding day is and how much you want documented. Weddings are usually at least 8 hour days, with most weddings actually going up 10 hours!
We recommend setting aside at least 3 hours for photography portraits on your wedding day - 1 hour for couple portraits, 1 hour for wedding party portraits and 1 hour for family portraits.
What happens if we need to add hours on our wedding day?
We understand that sometimes things get delayed and don't go to plan. We will talk to you at the end of our contracted time about whether or not you need us to stay for longer. We will charge you based on 30 minute increments of extra coverage.
How many images can we expect to receive for our wedding/engagement?
You can expect to receive 30-50 of images per hour of coverage. We have strict culling protocols and believe that quality triumphs over quantity.
Do you provide RAW files?
We usually don't provide the RAW files because they are an unfinished product and does not represent our true work. You would also require special editing programs like adobe Lightroom or photoshop to open the files. However, if you are interested in the RAW files we can provide them with a fee.
Do you offer 1 day delivery of photos?
Yes we generally do, with an added fee. We highly recommend against this as more time for editing allows for better images.Please note this request may not be always possible, and is dependent on our event calendar.
When can we expect to receive our photos?
We generally deliver within 4 weeks, but sometimes things to get busy, in which case expect no later than 6 weeks!
Will you keep a copy of our images after the event? What happens if we lose our images?
We will keep your images in our archive for one year. If you lose your images just let us know and we'll re-upload the gallery with no fee.
Do you have insurance?
Yes we have both public liability and equipment insurance. Some venues won't even let you shoot there without these!
Can we post our images on social media? Do we have to tag you?
Yes! You can post them on social media, print and use them for whatever your heart desires as long as its for personal use. We would love for you to tag us!
NB: For commercial purposes please contact us for a separate quote.What happens if we need to re-schedule/cancel our wedding day?
There will be no penalty fees if you re-schedule/cancel at least 7 days prior to the event. Anything later than that would be assessed on a case-by-case basis. Of course, we won't penalise you if things were beyond your control (eg a government imposed lockdown which prohibits all weddings).
Please note that rescheduling would also be dependent on our availability.
Have more unanswered questions? Contact us here: